Frequently Asked Questions

What areas do you cover?

HOPE supports the communities of Halton Moor, Osmondthorpe and Sutton Park, (Selby Road).  HOPE’s Community Food Pantry is also open to people living in the wider Temple Newsam Ward.

How are you funded?

We get our funding from grants, contracts, donations. This includes our contract with Leeds City Council - Adult Social Care for our work with our 60 plus community with the aim of reducing isolation and loneliness and improving health and wellbeing.

HOPE also has a team of volunteers who meet regularly to discuss, decide and facilitate fundraising activities throughout the year.  Past activities include, raffles, tombola's,  afternoon teas and the sale of handmade craft items and Christmas cards.

For HOPE to maintain activities and services, we are continually looking for and applying for funding throughout the year.

Are you part of the council?

Although we do get some funding from Adult Social Care to provide certain services to people over the age of 60, we are not part of the council. We are a Registered Charity No 1203514 (Charity Incorporated Organisation).

How is HOPE managed?

HOPE has a Board of Trustees that meets every 8 weeks with the CEO (Chief Executive Officer). At the meetings, key strategic decisions are made about the future direction of HOPE. On a day-to-day basis, HOPE is managed by the CEO.

Who can make a referral?

You can self-refer or ask a friend or family member to help you. We also take referrals from medical professionals, social prescribers, social care and numerous other agencies from across the city.

How do I make a referral?

You can call us, visit our office, email or write to us with the details of the person you want to refer (we just ask that the person you are referring, is aware of the referral). We aim to make contact within 2 working days, we will then arrange an appointment at a date and time to suit. This will be either at the persons home or at our office.